ai. simplified.
Refund Policy
Legal disclaimer
The clarifications and information provided on this page are for general and not very specific purposes regarding how to draft your own Refund Policy documents. You should not rely on this article as legal advice or recommendations on what you should actually do, as we cannot know in advance what specific refund policies you wish to establish between your company and your customers and visitors. We recommend that you seek legal advice if you need help understanding and creating your own Refund Policy.
Refund Policy - Basic Concepts
That said, a Refund Policy is a legally binding document designed to stipulate the legal relationship between you and your customers regarding whether and how you will pay them refunds. Companies that sell products online are sometimes required (depending on local laws and regulations) to present their product return and refund policy. In some jurisdictions, this is necessary to comply with consumer protection laws. This can also help you avoid lawsuits from customers who are dissatisfied with the products they purchased.
O que incluir na Política de Reembolso
In general terms, a Refund Policy typically regulates the following issues: the timeframe for requesting a refund; whether the refund will be full or partial; under what conditions the customer will be refunded; and much more.